Refund policy
IF YOU ARE NOT ENTIRELY SATISFIED WITH YOUR PURCHASE, WE'RE HERE TO HELP. OUR NON-CUSTOMIZED PRODUCTS CAN BE RETURNED WITHIN 30 DAYS OF THE ORIGINAL PURCHASE OF THE PRODUCT. TO BE ELIGIBLE FOR A RETURN, PLEASE MAKE SURE THAT:
THE PRODUCT WAS PURCHASED IN THE LAST 30 DAYS
THE PRODUCT IS IN ITS ORIGINAL PACKAGING
20% RESTOCKING FEE WILL BE APPLIED TO ALL RETURNS
THE PRODUCT ISN'T USED OR DAMAGED
THE PRODUCT HAS NOT BEEN CUSTOMIZED OR PERSONALIZED, I.E. WITH A PLAYER NAME AND NUMBER.
PRODUCTS THAT DO NOT MEET THESE CRITERIA WILL NOT BE CONSIDERED FOR RETURN.
PLEASE CONTACT US BEFORE YOU SEND THE PRODUCT:
33 GURNEY CRESCENT
TORONTO, ON M6B 1S9
SHIPPING CHARGES INCURRED IN CONNECTION WITH THE RETURN OF A PRODUCT ARE NON-REFUNDABLE. YOU ARE RESPONSIBLE FOR PAYING THE COSTS OF SHIPPING AND FOR THE RISK OF LOSS OF OR DAMAGE TO THE PRODUCT DURING SHIPPING, BOTH TO AND FROM JERSEYFACTORY.COM.
DAMAGED ITEMS: IF YOU RECEIVED A DAMAGED PRODUCT, PLEASE NOTIFY US IMMEDIATELY FOR ASSISTANCE.
SALE ITEMS: UNFORTUNATELY, SALE ITEMS CANNOT BE REFUNDED. ONLY REGULAR PRICE ITEMS CAN BE REFUNDED.