Returns and Refunds Policy
If you are not entirely satisfied with your purchase, we're here to help. Our non-customized products can be returned within 30 days of the original purchase of the product. To be eligible for a return, please make sure that: The product was purchased in the last 30 days; the product is in its original packaging; the product isn't used or damaged; the product has not been customized or personalized, i.e. with a player name and number.
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
72 Kincort St
Toronto, ON M6M 5G1
Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from JerseyFactory.com.
Damaged items: If you received a damaged product, please notify us immediately for assistance.
Sale items: Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.